PHP Web Hosting ( Part 2: Setting up the Criteria)

Actually the first step before contacting the hosting companies and visiting their sites, is to set up a list of Criteria whereby we are going to test their services, the standard criteria is:

I've decided to send out 2 emails, 1 with an initial question about packages and asking the provider to give me a suggestion, and the second set of emails I am going to send out will contain a list of questions about the hosting.

Initial Email

Goodday,

I am currently looking into changing hosting companies for my personal/community website, and was wondering if you would be able to be of assistance.

Currently my website is relatively small, I get about 100 visitors a month, which results in about a traffic count of about 130MB a month. My website runs on PHP and MySQL.I also use about 10 mailboxes for personal use and some I will give to friends and family.

Could you please advise me on which package to take, or if you could provide me with a customized solution.

Kind Regards

Peter Matthews
peter@justpulse.com

Second Email (After receiving feedback from 1st)

Hi there,

Thank for the response to my email, I just want to ask the following questions about your services:

1. Support, how fast is your support reply time.. How many people do you have available to provide support?
2. What happens if I exceed my disk space or traffic allowed ?
3. What redundency services do you provide if the site goes down ?
4. What speeds can I expect from my Website.
5. What backups do you provide on your servers and how easy is it to restore a backup.
6. What happens if I want to leave ?

I am relatively new to web hosting and any extra information would be appreciated.

Greetings

Peter Matthews
peter@justpulse.com